Terms & Conditions

Hullabaloo Tickets, Cancellations and Refunds Terms and Conditions of Booking

Babies

  • Baby tickets are available to book online for £5.00 per child
  • Tickets suitable for babies aged 3 months – 24 months
  • Babies in arms (newborns) do not require an entry ticket
  • Hullabaloo sessions last one hour
  • Additional time will not be given if you are late for your session
  • Food must not be taken in to the softplay
  • Socks must be worn at all times by babies, children and adults
  • The maximum number of babies for each hour is 10 babies
  • Babies are at all times the responsibility of their parent/guardian and must not be left unattended within the centre.

Juniors

  • Junior tickets are available to book online for £7.00 per child
  • Tickets suitable for children aged 18 months – 10 years
  • Babies in arms (newborns) do not require an entry ticket
  • Hullabaloo sessions last one hour
  • Additional time will not be given if you are late for your session
  • Food must not be taken in to the softplay
  • Juniors are not allowed access to the baby section
  • Socks must be worn at all times by babies, children and adults
  • The maximum number of juniors for each hour is 38 juniors
  • Juniors are at all times the responsibility of their parent/guardian and must not be left unattended within the centre.

Adults

  • Adults are not require to purchase a ticket to access Hullabaloo when accompanying a paying baby or junior
  • Children are at all times the responsibility of their parent/guardian and must not be left unattended within the centre.

Refunds/Cancellations, for bookings up to 5 Tickets

  • Refunds and alternative dates/times are not offered on the day of your booking
  • We will issue a full refund for bookings that do not exceed 5 tickets if this is requested by 5pm the day before your booking
  • Requests can be made via phone or email Hullabaloo@thesherriffcentre.co.uk
  • Guests are welcome to give their tickets to a friend to use in their place in the event that they are unable to attend

Refunds/Cancellations, for bookings of 6 tickets or more

  • Refunds and alternative dates/times are not offered for six or more tickets
  • Bookings for six or more tickets are final and non-refundable under any circumstances including COVID-19
  • Guests are welcome to give their tickets to a friend to use in their place in the event that they are unable to attend
  • Guests may bring their own food and cake but all drinks must be purchase through our café
  • Guests are requested to book for two hours if their booking exceeds 5 tickets.